(A) In this Privacy Policy, "we" or "us" refer to Lucky Dice 3D Team. We are committed to protecting the privacy of its users and provide them a better social gaming experience ("users" or "you").
(B) Our values and what this policy is for: We value your privacy and want to be accountable and fair to you as well as transparent with you in the way that we collect and use your personal information. We also want you to know your rights in relation to your information which you can find here.
In line with these values, this privacy policy tells you what to expect when we collect and use personal information about you. We have tried to make it easy for you to navigate so you can find the information that is most relevant to you and our relationship with you.
We are always looking to improve the information we provide to our customers and contacts, so if you have any feedback on this privacy policy, please let us know using our contact details in section 10.
(C) Who this policy applies to: This policy applies to users of our apps and people who contact our customer support function.
(D) What this policy contains: This privacy policy describes the following important topics relating to your
information (you can click on the links to find out more):
1. Collection of your personal information and how
we use it:
2. Our legal basis for using your personal information;
3. How and why we share your personal
information with others;
4. How long we store your personal information;
5. Your rights;
6.
Children;
7. Where we may transfer your personal information;
8. Risks and how we keep your personal
information secure;
9. Changes to this privacy policy; and
10.Further questions and how to make a
complaint.
(E) Your rights to object: You have various rights in respect of our use of your personal information, as
set out in section 5. Two of the fundamental rights to be aware of are that:
1. you may ask us to stop using
your personal information for direct marketing purposes. If you exercise this right, we will stop using your
personal information for this purpose.
2. you may ask us to consider any valid objections which you have to
our use of your personal information where we process your personal information on the basis of our, or another
person's, legitimate interest.
You can find out more information in section 5.
(F) What you need to do and your confirmation to us: Please read this privacy policy carefully to understand how we handle your personal information. By engaging with us in the ways set out in this privacy policy, including downloading and using any of our apps, you confirm that you have read and understood the entirety of this privacy policy, as it applies to you.
The detail – the key information you should be aware of
1. Collection of your personal information and how we use it
1.1 What personal information we collect about
you
(a) Our apps collect the following information about you (and we use the information in the ways
explained below):
(i) if you agree to receive personalized ads, data about your general location and the
Identifier for Advertising (IDFA) of the device;
(ii) if you participate in any chat activity on our apps, we
will collect your handle and any data that you share within your messages posted to that chat;
(iii) if you
choose to use the Facebook connection functionality and depending on your Facebook privacy settings, your basic
Facebook profile information.
(b) If you contact our customer support function, we will collect your e-mail
address (as well as any other information you include in your correspondence with us), including any updates to
any of that information.
1.2 How we use your personal information
We will collect, use and store the information listed above for the
following reasons:
(a) to help us manage advertising and provide you with advertising and marketing via our
apps that is relevant to you, both from us and from our third party partners, as further described in the 'Third
party advertising' section below;
(b) to record your preferences in relation to advertising and marketing
communications;
(c) to receive and respond to customer support enquiries we receive from you.
1.3 Other uses of your personal information
(a) We also collect, use and store your personal information for
the following additional reasons:
(i) to deal with any enquiries or issues you have about how we collect,
store and use your personal information, or any requests made by you for a copy of the information we hold about
you. Even if we do not have a contract with you, we may process your personal information for these purposes
where it is in our legitimate interests for customer services purposes;
(ii) for internal corporate
reporting, business administration, ensuring adequate insurance coverage for our business, ensuring the security
of company facilities, research and development, and to identify and implement business efficiencies. We may
process your personal information for these purposes where it is in our legitimate interests to do so;
(iii)
to comply with any procedures, laws and regulations which apply to us – this may include where we reasonably
consider it is in our legitimate interests or the legitimate interests of others to comply, as well as where we
are legally required to do so;
(iv) to establish, exercise or defend our legal rights – this may
include where we reasonably consider it is in our legitimate interests or the legitimate interests of others, as
well as where we are legally required to do so.
(b) We will not use your personal information in any way that
is incompatible with the purposes set out in this section 1. Please contact us using the details in section 10
if you want further information on the analysis we will undertake to establish if a new use of your personal
information is compatible with these purposes.
2. Legal basis for use of your personal information
2.1 We consider that the legal bases for using your
personal information as set out in this privacy policy are as follows:
(a) our use of your personal
information is necessary to perform our obligations under any contract with you (for example, to comply with the
terms of service of our apps); or
(b) you have provided us with your consent to do so. This applies in
relation to the advertising and marketing materials delivered via our apps that are tailored to you and your
preferences. You can control and withdraw your consent at any time on our apps.
(c) where (a) or (b) does not
apply, our use of your personal information is necessary for our legitimate interests or the legitimate
interests of others. Our legitimate interests are to:
(i) run, grow and develop our business (as well as the
businesses of our group companies) including funding our business by use of advertising revenues;
(ii) and
operate, maintain and improve our apps and our marketing optimisation efforts;
If we rely on our (or another person's) legitimate interests for using your personal information, we will undertake a balancing test to ensure that our (or the other person's) legitimate interests are not outweighed by your interests or fundamental rights and freedoms which require protection of the personal information. You can ask us for information on this balancing test by using the contact details at section 10.
3. How and why we share your personal information with others
Third party advertising
3.1 We want to make sure that our advertising and marketing is relevant and interesting to you and our other
customers. To achieve this, we use third-party advertising and technology companies to serve advertising and/or
provide aggregated data to assist in serving advertising when you visit or use our apps. This includes third
party technology companies which collect data about you in order to build a profile of your preferences based on
your activities when you visit or use our apps. We also use these companies to automatically collect data from
you when you use our apps in order to help us identify the advertising that are served to you and what you do
after seeing those advertising. In addition, we share data with providers of analytics tools, such as Adjust,
which we use to analyse your use of the apps. A list of the third party advertising and technology companies
that we use is set out below.
(a) Admob, Inc.
(b) AppLovin Limited
(c) Facebook, Inc.
(d) Unity Ads
(Unity Technologies Finland Oy)
(e) Vungle, Inc.
3.2 These third party advertising companies collect, store and use data by integrating cookies and other tracking
software on our apps. The relevant data collected by these third parties includes:
(a) data about your
device, location and use of our apps, including IP address, a unique device ID, geo-location details and your
User ID that we have assigned to you;
(b) data which you provide to us when using our apps, including
information on your interaction with advertising and certain technical information.
3.3 These third party advertising companies will collect and use your data to provide you with targeted advertising that is relevant to you and your preferences with your consent. You can control and withdraw your consent to this targeted advertising at any time on our apps. If you do not provide or withdraw your consent to receive targeted advertising that is relevant to you and your preferences, then we will still serve you advertising when you visit or use our apps but this will no longer be tailored to you or your preferences.
3.4 In some cases these third parties will also use the data that they collect for their own purposes, for example they may aggregate your data with other data they hold and use this to inform advertising related services provided to other clients.
3.5 We might also share your data with social media or other similar platforms, as well as our advertising partners, so that you and other people can see relevant advertising on that platform. For example, we may use the Facebook Custom Audiences service and share your IDFA with Facebook so that we can: serve relevant advertising to you or include you in a custom audience that we will serve relevant advertising to you on Facebook; or create an audience of other Facebook users based on the information in your Facebook profile. You can opt-out from Facebook Custom Audiences in your Facebook privacy settings, for example, and other similar platforms may have equivalent opt-out settings.
Other third parties
3.6 We will share your personal information with the following third parties or categories of third parties:
(a)
the OS providers of your device, or the providers of the platform from which you downloaded our app(s), in order
to verify purchases you make and provide in-app purchase opportunities. This includes Google, Amazon and
Apple;
(b) Google, Inc. (trading as Firebase), who provide analytics of bugs and issues with our apps, so
that we can fix, stabilise and improve our apps;
3.7 We may share your personal information with our group companies where it is in our legitimate interests to do
so:
(a) to enable them to provide customer support to you;
(b) for internal administrative and
management purposes (for example, for corporate strategy, compliance, auditing and monitoring, research and
development and quality assurance).
3.8 We will also disclose your personal information to third parties:
(a) where it is in our legitimate
interests to do so to run, grow and develop our business:
(b) if we or any of our group companies sell or buy
any business or assets (or propose to do so), or we or any of our group companies are or may be acquired, we or
our group companies may disclose your personal information to the prospective seller or buyer of such business
or assets, and to their legal, financial and other professional advisers, and that personal information may be
one of the transferred assets; and
(c) if we are under a duty to disclose or share your personal information
in order to comply with any legal obligation, any lawful request from government or law enforcement officials
and as may be required to meet national security or law enforcement requirements or prevent illegal
activity;
(d) in order to establish, exercise, enforce, or defend our terms of service or any other agreement
or to respond to any claims, to protect our rights or the rights of a third party, to protect the safety of any
person or to prevent any illegal activity;
3.9 We may also disclose and use anonymised, aggregated reporting and statistics about users of our apps for the purpose of internal reporting or reporting to our group or other third parties. None of these anonymised, aggregated reports or statistics will enable our users to be personally identified.
3.10 Save as expressly detailed above, we will never share, sell or rent any of your personal information to any third party without notifying you and, where necessary, obtaining your consent. If you have given your consent for us to use your personal information in a particular way, but later change your mind, you should contact us and we will stop doing so.
4. How long we store your personal information
We keep your personal information for no longer than necessary
for the purposes for which the personal information is processed. The length of time for which we retain
personal information depends on the purposes for which we collect and use it and/or as required to comply with
applicable laws and to establish, exercise or defend our legal rights.
5. Your rights
5.1 You have certain rights in relation to your personal information. If you would like further
information in relation to these or would like to exercise any of them, please contact us via email at dice3dgame@hotmail.com at any time. You have the
following rights:
(a) Right of access. You have a right of access to any personal information we hold about
you. You can ask us for a copy of your personal information; confirmation as to whether your personal
information is being used by us; details about how and why it is being used; and details of the safeguards which
are in place if we transfer your information outside of the European Economic Area ("EEA"). You can make such a
request via the "Show my data" button in the settings menu of our apps.
(b) Right to update your information.
You have a right to request an update to any of your personal information which is out of date or incorrect.
(c)
Right to delete your information. You have a right to ask us to delete any personal information which we are
holding about you in certain specific circumstances. You can ask us for further information on these specific
circumstances by contacting us using the details in section 10. If you are entitled to deletion of your personal
data, you can make such a request via the "Delete my data" button in the settings menu of our apps.
We will pass your request onto other recipients of your personal information unless that is impossible or
involves disproportionate effort. You can ask us who the recipients are, using the contact details in section
10.
(d) Right to restrict use of your information. You have a right to ask us to restrict the way that we
process your personal information in certain specific circumstances. You can ask us for further information on
these specific circumstances by contacting us using the details in section 10.
We will pass your request onto other recipients of your personal information unless that is impossible or
involves disproportionate effort. You can ask us who the recipients are using the contact details in section 12.
(e)
Right to data portability. You have a right to ask us to provide your personal information to a third party
provider of services.
This right only applies where we use your personal information on the basis of your consent or performance of a
contract; and where our use of your information is carried out by automated means.
(f) Right to object. You
have a right to ask us to consider any valid objections which you have to our use of your personal information
where we process your personal information on the basis of our or another person's legitimate interest.
5.2 We will consider all such requests and provide our response within a reasonable period (and in any event within one month of your request unless we tell you we are entitled to a longer period under applicable law). Please note, however, that certain personal information may be exempt from such requests in certain circumstances, for example if we need to keep using the information to comply with our own legal obligations or to establish, exercise or defend legal claims.
5.3 If an exception applies, we will tell you this when responding to your request. We may request you provide us with information necessary to confirm your identity before responding to any request you make.
6. Children
6.1 You must be aged 12 or over to purchase products or services from us. Our website and services
are not directed at children younger than this and we do not knowingly collect any personal information from
children younger than this.
6.2 If you are aged below the age of 12 and we learn that we have inadvertently obtained personal information from you from our websites, or from any other source, then we will delete that information as soon as possible.
6.3 Please contact us at dice3dgame@hotmail.com if you are aware that we may have inadvertently collected personal information from a child below the age of 12.
7. Where we may transfer your personal information
7.1. Your personal information will be used, stored and/or
accessed by staff operating outside the EEA working for us, other members of our group or suppliers, including
those located in the United States of America. Further details on to whom your personal information may be
disclosed are set out in section 3.
7.2 Further details on the steps we take to protect your personal information, in these cases is available from us on request by contacting us via the e-mail address set out in section 10.
8. Risks and how we keep your personal information secure
8.1 The main risk of our processing of your personal
information is if it is lost, stolen or misused. This could lead to your personal information being in the hands
of someone else who may use it fraudulently or make public, information that you would prefer to keep private.
8.2 For this reason, we are committed to protecting your personal information from loss, theft and misuse. We take reasonable precautions to safeguard the confidentiality of your personal information, including through use of appropriate organisational and technical measures. We use industry-standard practices such as encryption, firewalls and password protection systems to safeguard the confidentiality of any personal information that we might collect from you. For example, your email address will be encrypted, which will make it extra hard for someone to discover and use them without our authorisation. We also strive to limit access to your data to employees performing a legitimate business function which requires them to access and use your data in order to supply you with our apps. We review our security procedures periodically to consider appropriate new technology and updated methods to ensure we continue to protect your data.
8.3 Although we make every effort to protect the personal information which you provide to us, the transmission of information over the internet is not completely secure. As such, you acknowledge and accept that we cannot guarantee the security of your personal information transmitted to our apps or customer services function and that any such transmission is at your own risk. Once we have received your personal information, we will use strict procedures and security features to prevent unauthorised access to it.
9. Changes to our privacy policy
We may update our privacy policy from time to time. Any changes we make to
our privacy policy in the future will be made available to you via the privacy policy, accessible in our app.
Please check back frequently to see any updates or changes to our privacy policy.
10. Further questions and how to make a complaint
If you have any queries or complaints about our
collection, use or storage of your personal information, or if you wish to exercise any of your rights in
relation to your personal information, please contact dice3dgame@hotmail.com. We will investigate and attempt to
resolve any such complaint or dispute regarding the use or disclosure of your personal information.